At the moment, Flow ships only to:

• The Netherlands
• Belgium

We currently focus on NL & BE to ensure the fastest delivery times and best customer experience.

All orders are processed within 1 business day.

Orders placed on weekends or public holidays will be processed the next business day.

Estimated delivery times:

Netherlands

• 1 business day (in most cases)
• Order before 22:00 → ships the next day

Belgium

• 1–2 business days

Please note: delivery times are estimates and may vary during peak periods or due to carrier delays.

Shipping costs are calculated at checkout.

If you offer free shipping, you can add:

• Free shipping on orders over €50

Once your order has been shipped, you will receive a confirmation email with your tracking link.

You can also track your shipment via our Track with DHL or PostNL page.

Please double-check your shipping address at checkout.

If an incorrect or incomplete address is entered, Flow is not responsible for:

• delayed delivery
• lost shipments
• additional shipping costs

If you notice an address error, contact us as soon as possible at:
contactflow@gmail.com

If your package is delayed, please allow up to 48 hours for tracking updates.

If your order hasn’t arrived within the expected delivery window, contact us and we will help you immediately.

If your package arrives damaged, please email us within 48 hours after delivery and include photos of:

• the product
• the packaging
• the shipping label

📩 contactflow@gmail.com